That can create challenges to designing financially-viable energy projects, said Comeau. Utah power rates average $0.086/kWh, significantly lower than the national average of more than $0.13/kWh. RMP's application for the project said it will allow the utility to "test the feasibility and economic benefit of battery demand response and study behind-the-meter battery behavior for a fraction of what it would normally cost." Joint financing "All over the country utilities talk about these things, but Rocky Mountain Power is actually dong it." "The platform idea really excites us to our core, actually creating something that makes a difference and helps the grid," Richetta said. The utility sees the residential development as something which can be expanded or replicated in its service: RMP CEO Gary Hoogeveen in a statement called the VPP a "platform for managing batteries for other customers we serve, as well." It is a completely purpose-built community, owned by the developer but the utility is completely managing the solar and battery resources," Richetta said. But Richetta, who took the helm at Sonnen earlier this year, said the Utah project stands out for multiple reasons. That's coming from a company that has installed more than 40,000 batteries globally and already developed multiple VPPs that combine residential energy systems into grid resources. "In my opinion, this is the most transformative project we've worked on in the United States," Sonnen CEO Blake Richetta told Utility Dive. Once fully operational, the utility says Soleil Lofts will be the largest residential battery demand response project in the United States. RMP will manage the batteries as a Virtual Power Plant (VPP) capable of operating as a grid resource. It’s a toll free call and we have customer service employees available around the clock.Each of the 600 apartment units will come with efficient appliances and a Sonnen battery - powered by solar panels on top of all 22 buildings in the complex. “Remember, if you still have concerns about the legitimacy of a call, you can always hang up on the suspected scammer and call Rocky Mountain Power at our published customer service number, 1-88. Rocky Mountain Power customer service employees will always have your account number. “If you receive one of these scam calls, ask the caller to state your account number and compare it with the number listed on your bill. Generally, notices about past due bills are sent to customers in the mail or delivered to their home, or they receive an automated phone message. Instead, we work with customers who are behind on their payments to help them get back on track. “If the caller claims your electric service will be disconnected if you don’t make a payment immediately, particularly if you haven’t received any prior notice about late payments or a potential disconnection. We can facilitate credit card payments through our vendor upon request, but our employees don’t handle these payments directly. Rocky Mountain Power will not ask for this information. “If the caller asks for your credit card number or advises you to purchase a pre-paid card from a store and to call back with the code. “If the caller says he is with the ‘Rocky Mountain Power Disconnection Department.’ No such department exists. When they call the number provided, customers are connected to a message designed to sound very much like Rocky Mountain Power’s genuine message, a strategy to make the con appear legitimate.Ĭounty detectives have been in contact with Rocky Mountain Power, and Lowell passed along Rocky Mountain’s recommendations for those receiving such calls: A telephone number is provided the customer, who is instructed to call it to facilitate payment. The callers insist that customers are behind on payments and threaten a service disconnect if payment is not made immediately. Lowell said the swindlers are placing telephone calls to residents and businesses in the county, falsely identifying themselves as representatives of Rocky Mountain Power. – Sweetwater County Sheriff Mike Lowell issued an alert on Wednesday warning residents about on ongoing telephone scam.
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